Privacy Policy

Who we are

C2 Music & Technologies AB (org. nr 559341-5317), Repslagargatan 17B, 118 46 Stockholm, Sweden ("Chapter Two", "we", "us") is responsible for the personal data described in this policy. You can reach us at legal@chaptertwo.com.

Who this policy covers

This policy applies to personal data about:

• visitors to chaptertwo.com and people who fill in a form on it;
• users of Baltazar, our platform, in relation to their user accounts; and
• customers, prospective customers, investors, partners and suppliers, and the people who represent them.

It does not cover the data our customers upload to Baltazar. We process that data on our customers' behalf under our agreements with them, and questions about it should go to the customer concerned.

What we collect

• When you fill in a form on our website: your name, email address, company and the message you write.
• When we are in contact with you in business: your name, work email, phone number, company and role, and what we discuss.
• When you use Baltazar: your name, email address and login details, and how you use the platform, such as the pages and features you use.
• When you visit our website: anonymous page view counts.

Why we use it and on what legal basis

• To answer your request and to manage our business relationship with you or your employer. The legal basis is the performance of a contract, or our legitimate interest in running our business.
• To provide Baltazar, keep it secure and improve it. Where we provide Baltazar to your employer, we process your account data under our agreement with your employer. We use usage data to improve Baltazar based on our legitimate interest.
• To keep accounting records. The legal basis is a legal obligation.

Where we rely on legitimate interest, you can object at any time by contacting us.

Cookies

We do not use cookies for advertising. On our website we only use cookies that are strictly necessary. In Baltazar, we use cookies to keep you signed in and to understand how the platform is used.

Who we share it with

We do not sell personal data. We share it with service providers that process it on our behalf, such as providers of hosting, email, customer relationship management, login and analytics services, and when the law requires it.

Some of these providers are located outside the EU and EEA. When data is transferred there, we rely on the EU-US Data Privacy Framework or on the European Commission's Standard Contractual Clauses.

How long we keep it

• Form submissions and business contact details: up to 24 months after our last contact, unless a business relationship follows.
• Customer relationship data and Baltazar user accounts: for as long as the agreement with you or your employer lasts.
• Accounting records: seven years, as Swedish law requires.

Your rights

You can ask us for access to the personal data we hold about you, and ask us to correct or delete it, restrict its use, or provide it in a portable format. To do so, email legal@chaptertwo.com.

If you think we handle your data incorrectly, you can complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, imy.se).

Changes

We may update this policy. The date at the top shows when it last changed.